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What is a CRM?
CRMs are a tool which every salesperson should want, and really need, to be efficient. I have long been a proponent. They helped me...
Gordon Walker
2 min read
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Focusing on the positive has never been more important
The 60 Minutes piece on the Facebook whistleblower last night verified a concept I have thought a great deal about over the past few...
Gordon Walker
2 min read
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Navigating the Covid Confusion
This post is long overdue. The past year+ has been tough on everyone, especially in the service business. The message changes from day to...
Gordon Walker
1 min read
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Little things make a big difference
In keeping with my theme, "little things make a big difference", I want to share an experience of my own. In my 30+ years of corporate...
Gordon Walker
1 min read
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